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Press Complaints Commission
The Press Complaints Commission (PCC) is the independent body which deals with complaints from members of the public about the editorial content of newspapers and magazines, including their websites.
It handles complaints regarding all editorially-controlled content and the physical behaviour of journalists, which are judged against the PCC Code of Practice.
The PCC handles complaints only from those who are directly affected by the matters about which they are complaining.
Complaints are generally not accepted if they are made more than two months after the date of publication, or over two months after the end of direct correspondence between the complainant and the editor, provided that correspondence was entered into immediately. This rule usually does not apply if the article remains available on the publication's website.
Making a complaint
Find out more about the PCC complaints process here.
The PCC accepts complaints made by letter, email or the online complaints form.
Contacting the PCC
You can get in touch with the PCC via telephone helplines and email.
The PCC's contact details are available here.
Ofcom
The Office of Communications (Ofcom) is the independent regulator and competition authority for the UK communications industries.
Television and radio sectors, fixed line telecoms and mobiles, and the airwaves over which wireless devices operate fall within its jurisdiction.
Ofcom considers complaints about programmes transmitted by all broadcasters licensed in the UK, including the BBC and S4C. It is a post-transmission regulator – it only accepts complaints about programmes that have already been broadcast.
However, complaints about accuracy and impartiality in BBC television and radio programmes are not considered by Ofcom. These complaints have to be dealt with by the BBC Trust.
Complaints are also accepted from members of the public who believe that they have been treated unfairly in a programme – or that their privacy has been infringed without good reason in the programme or in the way it was made.
Making a complaint
Read more about the complaints process here.
Ofcom accepts complaints made through an online form, or over the telephone.
Contacting Ofcom
You can contact Ofcom in writing or by email.
Ofcom's contact details are available here.
BBC Trust
The BBC Trust is the governing body of the BBC. It is operationally independent of BBC management and external bodies, and aims to act in the best interests of licence fee payers.
To this end, the BBC Trust runs a complaints process that accepts complaints on issues such as editorial content, fair trading, television licensing, digital switchover and others.
The BBC operates in accordance to a set of editorial guidelines, against which complaints on editorial issues will be measured.
Making a complaint
Read more about the BBC complaints process and find out how to make a complaint here.
The BBC Trust accepts complaints made through its online form, over the telephone, or in writing.
Contacting the BBC Trust
You can get in touch with the BBC Trust in writing, over the telephone and by email.
The BBC Trust's contact details are available here.